1. The products are guaranteed by the manufacturer, importer or seller, valid in Poland. The warranty period for each product can be found in its description on the store website. The detailed conditions for the implementation of the guarantee are specified in the guarantee form issued by the guarantor. The customer can also carry out a complaint procedure under the Warranty through the Seller.
2. Complaints must be submitted to the address of the service provider. The goods are returned by the customer at his own expense.
3. When submitting a complaint, the advertised product must be delivered to the service provider along with a proof of purchase and a completed complaint form, available in the Customer Panel after logging into the store's website under the Complaints tab - Write question. Report after sending
zenia, a confirmation of receipt of the application with its identification number will be sent to your e-mail address.
The complaint can also be sent by registered letter with return receipt to the address of the Service Provider:
OFFICINA 66 by Massimo Lucchi
ul. Szwoleżerów 18/210